Confidentiality notice. The client name is withheld under confidentiality. We describe the engagement by industry, region and technical scope only — a standard practice in ODM relationships. Additional detail can be shared in a technical call.
Customer profile
A US-based white-label POTS replacement and communications provider (San Diego, CA) serving North American deployments of analog line replacement hardware. The company designs and markets the equipment; manufacturing and China-side supply are outsourced.
Scope of supply
- NEMA / IP-rated enclosures and full box-build assembly
- Cased battery packs and backup power looms
- PoE splitters and power injection hardware
- 4G antennas and RF accessories
- Pre-wired RJ31X line-seizure assemblies, 66-block hardware, 8-pair copper cable
- CAT6a patch cords, DC pigtails and kitted install bags
- China-to-US DDP logistics, customs clearance and delivery to a U.S. integration site
Problems solved
- Fragmented BOM. Five to eight suppliers meant mismatched lead times and a purchasing team chasing partial shipments. We consolidated the part list into one PO and one delivery schedule.
- Field install rework. Bare jacks forced technicians to strip, crimp and land eight conductors on site. We moved the termination into the factory: pre-wired assemblies landed to USOC colour code, 100% continuity and polarity tested, cord lengths built to specification.
- Logistics overhead. Instead of the customer coordinating freight forwarders, duties and clearance, we delivered DDP door-to-door with full export documentation.
- Certification documentation. Component records, lot traceability and inspection reports accompanied shipments to support the customer engineering and compliance files.
Outcome
Repeat orders across multiple programs, with production scheduled against forecast deployment windows. The engagement covers supply into an ongoing North American rollout; volumes and commercial terms are not disclosed.
What this proves
We can hold a full enclosure-and-electronics BOM, manage factory-side termination and assembly, and land it duty-paid in the United States — not just ship individual parts. For an OEM without its own manufacturing line, that removes most of the coordination risk.